USDA Improves Customer Service – Provides Approved Lender Contact Information on Website

USDA Rural Development sent this bulletin at 09/08/2020 07:30 AM EDT

Having trouble viewing this email? View it as a Web page.

USDA Rural Development - Together, America Prospers

SFH Guaranteed Origination

September 8, 2020

USDA Improves Customer Service – Provides Approved Lender Contact Information on Website

The Single-Family Housing Guaranteed Loan Program (SFHGLP) is pleased to announce a new feature to our website: a platform that will direct applicants to approved SFHGLP lender websites. The complete approved lender list, located here, allows for a potential applicant to choose their state and then click on any of the lender’s names (listed alphabetically) which will immediately direct them to the lender’s website. This allows potential program applicants to easily connect with lenders who make SFHGLP loans.

Thank you for your support of the United States Department of Agriculture and the Single-Family Housing Guaranteed Loan Program. Please contact our Lender Partner and Activity team at sfhgld.lenderpartner@usda.gov should you have any comments or questions concerning the approved lender list. You may also dial 202-720-1452

Links to websites:

SFHGLP Lending Partner Webpage: https://www.rd.usda.gov/page/sfh-guaranteed-lender

SFHGLP webpage: https://www.rd.usda.gov/programs-services/single-family-housing-guaranteed-loan-program

USDA LINC Training and Resource Library:

https://www.rd.usda.gov/programs-services/lenders/usda-linc-training-resource-library

Procedure Notices: https://www.rd.usda.gov/resources/directives/procedures-notices

Help Resources

USDA ITS Service Desk Support Center

For e-Authentication assistance

Email: eAuthHelpDesk@ftc.usda.gov

Phone: 800-457-3642, option 1 (USDA e-Authentication Issues)

Rural Development Help Desk

For GUS system, outage or functionality assistance

Email: RD.HD@STL.USDA.GOV

Phone: 800-457-3642, option 2 (USDA Applications); then option 2 (Rural Development)

Questions?
Contact Us

STAY CONNECTED:

USDA is an equal opportunity provider, employer, and lender.

SUBSCRIBER SERVICES:
Manage Preferences | Delete Profile | Help

This electronic message contains information generated by the USDA solely for the intended recipients. Any unauthorized interception of this message or the use or disclosure of the information it contains may violate the law and subject the violator to civil or criminal penalties. If you believe you have received this message in error, please notify the sender and delete the email immediately.